|
Reasons |
Description |
|
Damaged |
The product us damaged in delivery |
|
Defective |
The product does not function as described in its manufacturer specification |
|
Incorrect/wrong item |
Not the product the customer ordered (e.g. wrong size, wrong color or wrong model) |
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Crown Furniture Marketing Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 Working Day after the confirmation.
Please email us at [email protected] to assist you for return and refunds.